What types of devices are eligible for coverage?

Programs cover laptops, smartphones, tablets, wearables, and connected devices, with optional support for high-value electronics.

Can the program be fully branded under our store or OEM brand?

Yes. Every contract, claim, and communication is white-labeled under your brand.

Mobile Phone Protection

Q: Can customers add protection after the original purchase?

Yes. Depending on the retailer or OEM setup, protection can be added within a defined post-purchase window.

Q: Are replacement claims handled directly with the customer?

Yes. All Shield manages claims through fully branded portals, ensuring a seamless customer experience.

Q: Is the program compliant across Canada and the U.S.?

Absolutely. Our programs meet FTC, FSRA, PIPEDA, and Quebec Bill 64 requirements.

Protect Every Phone, Grow Revenue With Every Activation

All Shield’s Mobile Phone Protection programs help carriers, retailers, OEMs, and eCommerce brands turn every phone sale into a protected, recurring relationship. From cracked screens and liquid damage to loss and theft, our white-labeled plans keep customers covered and your brand front and center.

Offer complete phone protection, branded as your own, with no added IT burden.

Why Businesses Choose All Shield Mobile Phone Protection

What Mobile Phone Protection Covers

Extended Warranty & Mechanical Breakdown

Extend coverage beyond the manufacturer’s warranty with protection for battery, charging port, speaker, camera, and other hardware failures.

Coverage for smartphones across all major brands and operating systems
Tiered plan levels, from basic breakdown to premium all-in-one protection
Monthly or upfront pricing to fit carrier, retail, and subscription models

Use Case: Carriers and phone retailers adding a protection plan at activation to lift attach rates and customer lifetime value.

Accidental Damage & Screen Repair

Give customers confidence against the risks phones face every day: drops, spills, and cracked screens.

Covers physical and liquid damage not included in the manufacturer’s warranty
Fast screen repair approvals with mail-in, walk-in, or on-site options
Low, clear deductibles that keep claims simple and satisfaction high

Use Case: eCommerce and mobile retailers using protection upsells at checkout to drive incremental margin.

Loss, Theft & Replacement

Replace lost or stolen phones quickly, with fraud controls and secure logistics built in.

Next-business-day replacement or reimbursement options
IMEI validation and secure identity checks to prevent false claims
End-to-end customer support, fully branded for your business

Use Case: Carrier and loyalty programs offering premium protection perks to reduce churn and retain subscribers.

Let’s Protect Every Phone and Your Revenue

Build customer trust and create recurring revenue with All Shield’s turnkey Mobile Phone Protection programs.

F.A.Q

Which phones are eligible for coverage?

Most programs cover new and certified pre-owned smartphones from all major manufacturers. Eligibility windows, device age limits, and condition requirements are set during program design.

Can customers add protection after the original purchase?

Yes. Programs can allow enrollment at activation, within a defined window after purchase, or through an open-enrollment option with a quick device check.

Are replacement claims handled directly with the customer?

Yes. Customers file claims through your branded portal or support line. All Shield validates the IMEI, approves the claim, and manages repair or replacement logistics under your brand.

Is the program compliant across Canada and the U.S.?

Yes. Workflows, communications, and documents are bilingual (English/French) and designed to align with FSRA, PIPEDA, Quebec Bill 64, and FTC requirements.

Can the program be branded under our carrier, store, or OEM brand?

Absolutely. Every plan document, portal, and customer communication carries your brand, while All Shield powers the backend.

What our clients say

From manufacturers and service networks to individual customers, our partners trust All Shield to deliver clarity, speed, and reliability. Here’s what some of them have to say about working with our team.

Home Services Partner

Operations Executive

“Claims used to be one of the most difficult parts of our customer experience. Since working with All Shield, the process has become faster, clearer, and easier for our customers.”

Consumer Products Manufacturer

Customer Experience Leader

“The All Shield team brought clarity and confidence to a complex program. Their specialists understood our needs and helped us build a process that works.”

National Service Network

Warranty Program Director

“All Shield simplified our warranty administration and made onboarding straightforward. Communication with both our team and our customers has been noticeably more consistent.”

Retail Partner

Customer Experience Director

“All Shield helped us create a smoother protection-plan experience from purchase through resolution. Their team is responsive, practical, and easy to work with.”

Ready to learn more? We’re here to help

Reach out to us today to discover how All Shield can provide you with the protection you deserve.