Electronics & Device Coverage

Q: What types of devices are eligible for coverage?

Programs cover laptops, smartphones, tablets, wearables, and connected devices, with optional support for high-value electronics.

Q: Can customers add protection after the original purchase?

Yes. Depending on the retailer or OEM setup, protection can be added within a defined post-purchase window.

Q: Are replacement claims handled directly with the customer?

Yes. All Shield manages claims through fully branded portals, ensuring a seamless customer experience.

Q: Is the program compliant across Canada and the U.S.?

Absolutely. Our programs meet FTC, FSRA, PIPEDA, and Quebec Bill 64 requirements.

Q: Can the program be fully branded under our store or OEM brand?

Yes. Every contract, claim, and communication is white-labeled under your brand.

Protect Every Device, Build Trust With Every Sale

All Shield’s Electronics & Device Coverage programs help retailers, OEMs, and eCommerce platforms deliver peace of mind while generating new revenue. From extended warranty protection to accidental damage and theft coverage, our white-labeled solutions keep customers protected and brands top of mind.

Offer complete protection, branded as your own, with no added IT burden.

Why Businesses Choose All Shield Device Protection

What Device Protection Covers

Extended Warranty & Malfunction Protection

Extend peace of mind beyond the manufacturer’s warranty with comprehensive coverage for electrical and mechanical failures.

Coverage for laptops, tablets, smartphones, wearables, and connected devices
Tiered coverage levels to match customer preferences
Bundled plans available for multi-device households or business fleets

Use Case: Electronics retailers and OEMs offering premium protection to extend customer lifetime value.

Accidental Damage Coverage

Give customers confidence against the most common risks—drops, spills, and cracked screens.

Covers physical and liquid damage not included in standard warranties
Fast approvals and repair/replacement processes
Improved NPS and post-sale satisfaction

Use Case: eCommerce and mobile retailers using protection upsells to drive incremental revenue.

Theft & Replacement Options

Provide replacement support for lost or stolen devices, with fraud prevention and secure logistics baked in.

Device replacement or reimbursement options
Secure validation to prevent false claims
End-to-end customer support, fully branded for your business

Use Case: Subscription and loyalty programs offering premium protection perks to attract and retain members.

Let’s Protect Every Device—and Your Revenue

Boost customer trust and create recurring revenue with All Shield’s turnkey Electronics & Device Coverage programs.

F.A.Q

What types of devices are eligible for coverage?

Most programs cover laptops, tablets, smartphones, wearables, gaming consoles, and connected home devices. Eligibility windows, device age limits, and condition requirements are set during program design, and new and certified refurbished devices can both be included.

Can customers add protection after the original purchase?

Yes. Programs can allow enrollment at checkout, within a defined window after purchase, or through an open-enrollment option with a quick device check. Many retailers also offer protection at the point of repair or upgrade.

Are replacement claims handled directly with the customer?

Yes. Customers file claims through your branded portal or support line. All Shield validates the device, approves the claim, and manages repair, replacement, or reimbursement logistics under your brand, with secure checks to prevent false claims.

Is the program compliant across Canada and the U.S.?

Yes. Workflows, communications, and documents are bilingual (English/French) and designed to align with FSRA, PIPEDA, Quebec Bill 64, and FTC requirements.

Can the program be fully branded under our store or OEM brand?

Absolutely. Every plan document, portal, and customer communication carries your store or OEM brand, while All Shield powers the backend.

What our clients say

From manufacturers and service networks to individual customers, our partners trust All Shield to deliver clarity, speed, and reliability. Here’s what some of them have to say about working with our team.

Home Services Partner

Operations Executive

“Claims used to be one of the most difficult parts of our customer experience. Since working with All Shield, the process has become faster, clearer, and easier for our customers.”

Consumer Products Manufacturer

Customer Experience Leader

“The All Shield team brought clarity and confidence to a complex program. Their specialists understood our needs and helped us build a process that works.”

National Service Network

Warranty Program Director

“All Shield simplified our warranty administration and made onboarding straightforward. Communication with both our team and our customers has been noticeably more consistent.”

Retail Partner

Customer Experience Director

“All Shield helped us create a smoother protection-plan experience from purchase through resolution. Their team is responsive, practical, and easy to work with.”

Ready to learn more? We’re here to help

Reach out to us today to discover how All Shield can provide you with the protection you deserve.